Pipeline live
The hospitality CRM on WhatsApp rails · restaurants, hotels & clubs

Your billing knows who's slipping away.We bring them back.

Every paid bill flows down this wire: into guest profiles, live segments, WhatsApp campaigns, loyalty, offers and smart follow-ups. Built end to end on rails we own. No resellers.

Scroll Bills in · Guests back

Everything it runs, on one wire

Simulation · sample data
01 Campaigns 02 Automations 03 Follow-ups 04 Replies 05 Offers 06 Loyalty 07 Ours
01
Feature 01 · CampaignsSun 11:00
One tap reaches a whole segment
"Slipping away" · recounted live0 guests
Credits reserved up-frontexact cost, before send
V
Verandah Kitchen & Rooms
verified business
offer creative
It's been 6 weeks, Meera. Your Sunday table misses you. This weekend, dessert's on us.
Claim offer
Book a table
11:00
Feature 02 · Automationsalways on
Birthdays, anniversaries and feedback, on autopilot
Birthday · Meera N.
today 11:00
Queued
Anniversary · Arjun & Priya
Sat 10:00
Queued
Feedback ask · Table 9
2h after visit
Queued
Winback · quiet 42 days
rolling, daily
Queued

Set once. The scheduler fires them forever. You don't press anything.

Feature 03 · Smart follow-upsknows when to stop
The nudge that cancels itself
Sun 13:05
Meera visits, table for 4
Visit logged
+2 days
"How was everything?"
Sent ✓✓
+6 weeks
Winback offer
Queued
Thu 20:12
Meera returns
The wire loops
Feature 04 · Repliestwo-way, not a megaphone
When guests reply, you reply back
V
Verandah Kitchen & Rooms
verified business
Booking for 4, this Sunday 1pm 🙂
11:07
Done, Meera! Corner table for 4, Sunday 1pm. See you then 🎉
11:09 ✓✓

Every reply lands in your team inbox with the guest's full history beside it.

Feature 05 · Offerstracked to the rupee
Offers that actually get redeemed
Dessert on us
On any Sunday brunch table this month
CODE · VER-0214
Redeemed
Issued to "slipping away"214 guests
Sent on WhatsApp✓✓ read
Redeemed at the till−₹250
Feature 06 · Loyaltyat the till
Points earn themselves
1,148pts+92 on today's bill
earned automatically on ₹1,840 · Table 12 · straight from the POS
Redeem 500 pts
✓ Verified at the till · −₹250 off the bill
Feature 07 · The whole cycleno resellers
One machine. Ours.
POS & PMS ingestionOURS
Guest CRM & live segmentsOURS
WhatsApp send rails · verified senderOURS
Loyalty · offers · follow-ups · repliesOURS
Delivery receipts, real ticksOURS

Everything you just scrolled through runs on rails one team built and answers for. The returning guest's next bill starts the loop again, automatically.

No resellers. No middleware. No borrowed rails. We own the whole cycle.

Capture → understand → reach → retain → follow up → back to capture. Most tools rent one link of that chain from someone else. ConnectNow runs the entire loop on rails we built, so nothing falls between two vendors and the fix is one phone call away.

↺ It's a cycle, not a funnelThe returning guest's next bill starts the loop again, automatically.
How the ecosystem works

ConnectNow is one segment of a wire CSAT built end to end

Your guests meet one WhatsApp identity. Behind it sit four CSAT systems, and each one is sold on its own. Run the whole row or run one part of it: the joins are ours either way, which is why the CRM already knows your prices, your tables and your rooms.

Upstream
CSAT POS

The till your floor already runs. Items, prices, taxes and settlement live here.

What ConnectNow gets Every settled bill, the moment it settles, with the guest attached.

Alongside
DigiMenu

Everything the guest touches at the table. QR menu, ordering, the kitchen screen, and the bill on WhatsApp.

What ConnectNow gets Scan-to-order guests in the same guest book, with no second integration project.

See DigiMenu →
You are here
ConnectNow

The WhatsApp rails and the guest CRM. Segments, campaigns, loyalty, offers, follow-ups and replies.

What it needs Only a billing feed. Everything else in this row is optional, and sold when you want it.

For hotels
CSAT PMS

The property system behind the front desk. Rooms, occupancy and folio, live.

What ConnectNow gets Check-outs as guest profiles, so a stay feeds the same campaigns a table does.

One company, one support number. Menu wrong, bill missing, campaign misfired: it is the same WhatsApp thread, and never "that is the other vendor's module".

What it costs

Start with the wire. Add the rest when you want it.

One printed number, because everything on this list can be bought in any combination and a real quote takes about four questions.

Plans from
1,500
per venue, per month

That is the wire running: a verified WhatsApp business sender, SMS and email on the same rails, a guest CRM fed live by your billing, the core campaigns, delivery receipts on every message, and digital menu access.

All three channels are switched on from day one. Message charges are separate, as prepaid credits. You always see what a campaign costs before it fires, and it only fires if the credits cover every recipient.

Tell us your venue and what you want switched on. You get a real number on WhatsApp, from a person.

Everything you can switch on
Verified WhatsApp business senderIncluded
Guest CRM fed live by your billingIncluded
Core campaigns: birthday, winback, feedbackIncluded
SMS and email alongside WhatsAppIncluded
Delivery receipts on every messageIncluded
Digital menu access · DigiMenuIncluded
Live segments and smart follow-upsQuoted
Loyalty points earned and redeemed at the tillQuoted
Offers with OTP control at redemptionQuoted
Two-way replies in a team inboxQuoted
Hotel rooms and folio · CSAT PMSQuoted
Multi-outlet groups under one brandQuoted
Message credits, WhatsApp, SMS and emailMetered
Straight answers

The questions owners actually ask

Same answers our chatbot gives, in full. If yours isn't here, just ask us.

Something else on your mind? Tap "Ask ConnectNow" at the bottom right, or just text us. A human replies.
Talk to us

Put your guests on the wire

No forms that vanish, no "sales will contact you shortly." You talk to the team that built the machine, and it starts with one message.

1
Text us on WhatsAppyour venue's name is enough to start
2
We ask a few questionsyour POS or PMS, your guest volume, what you want back
3
You watch it runa demo shaped like your venue: restaurant, hotel or club
Text us to know more

WhatsApp +91 99111 90390Your message arrives with the request already written. Add your venue's name and send.

Make the first message count

Text us these three things and the conversation moves fast:

  • Your venue's name and city
  • The billing you run today, POS or PMS
  • Roughly how many bills you print a month

That's enough for us to shape a demo around your venue and walk you through the plans.